🛡️ Safe Gaming

bd93 Responsible Gaming — Your Safety is Our Priority

bd93 believes gaming should be a source of enjoyment — not a cause of stress or anxiety. This platform is operated for users aged 21 and above, and we help you play safely and responsibly.

Why is Responsible Gaming Important?


Online gaming is an entertainment activity — but it stays healthy only when you participate consciously and within your own limits. At bd93 we believe that every player's mental and financial wellbeing is more important than the success of our platform.

Responsible gaming means playing for entertainment, playing without pressure to earn money, and maintaining full control over your budget and time. Our platform has a number of tools and policies to help you maintain that balance.

Under bd93's responsible gaming policy, only individuals aged 21 or above may create an account and play on this platform. We take a firm stance against participation by minors.

Key Message

Gaming is a source of enjoyment — not an alternative to a livelihood. If you ever feel that gaming is having a negative impact on other areas of your life, seek help right away. bd93's 24/7 live chat support is always by your side.

Our Protection Measures


21+ Age Verification

Age verification is mandatory when creating an account on bd93. Only individuals aged 21 or above may register. We take strict measures to protect minors from gaming.

Deposit Limits

You can set your own daily, weekly, or monthly deposit limit. Once a limit is set it takes effect immediately and helps you maintain financial control.

Time-Out Feature

If you feel you need a break, you can take a time-out from 24 hours up to 30 days. During this time your account will be temporarily deactivated and you will not be able to log in.

Self-Exclusion

If you need a longer break, you can activate self-exclusion. This allows you to close your account from 6 months up to permanently. This option is provided for the highest level of protection.

Reality Check

You can turn on the option to receive reality check notifications at set intervals. These notifications will remind you how long you have been playing and how much you have spent.

24/7 Support

If you need help with a gaming problem, our Bengali-language live chat support is available 24 hours a day, 7 days a week. We are always ready to listen to your concerns and take the necessary steps.

How to Use Your Control Tools


01

Setting a Deposit Limit

Go to Account Settings, navigate to the "Deposit Limit" section, and set a daily, weekly, or monthly maximum amount. Once set, it takes effect immediately.

02

Activate a Session Limit

Decide in advance the maximum time you will play in a single session. When the set time is up, the session will end automatically and you will see a summary.

03

Take a Time-Out

Contact support chat to activate a time-out from 24 hours up to 30 days. During this period no deposits or gaming will be possible.

04

Self-Exclusion Request

Email [email protected] or let us know via live chat. We will process a self-exclusion of 6 months, 1 year, or permanent.

Please note: Once self-exclusion is activated, you will not receive any promotional emails or bonus offers during that period. Your protection comes first.

Warning Signs of Problematic Gaming


Review your own gaming habits. If any of the signs below appear in your behaviour, take it as a signal to pay attention.

  • Repeatedly returning to chase losses and the urge to place larger bets
  • Being unable to stop gaming or finding it hard to take a break
  • Hiding gaming spending from family or friends
  • Gaming causing problems at work, in studies, or in relationships
  • Feeling anxious or irritable when not gaming
  • Gaming with savings or money set aside for essential expenses
  • Gaming disrupting sleep, eating, or daily routine
What to do if you notice these signs?

Contact bd93's live chat right away and let us know. We will help you without judgment and in complete confidence — ready to take any step from time-out to self-exclusion.

External Support

If you are struggling with gaming addiction, speak with a professional mental health counsellor. National mental health helplines and various organisations in Bangladesh can help with this.

Protection for Minors


For users aged 21 or above only

bd93 strictly prohibits gaming by minors. We verify age at the time of registration and use additional verification processes in cases of suspicion.

Advice for Parents

If a member of your family is a minor and is interested in online gaming, use parental control software. Tools such as Net Nanny, Qustodio, or Windows Family Safety can be used to restrict access to gaming sites.

Account Security

Do not share your bd93 account password with anyone — especially minor members of your household. Use a strong password and remember to log out.

The Golden Rules of Healthy Gaming


Play for Entertainment Only

Think of gaming as a form of entertainment, not a source of income. Winning and losing are both a normal part of gaming.

Set a Budget

Decide how much you will spend before you start gaming. Do not go beyond that limit — no matter how tempting it may be.

Stick to a Time Limit

Set a time limit for gaming each day. Keep track of the clock and stop when the set time is up.

Consider Your Mental State

Avoid gaming when you are feeling sad, depressed, or under stress. Your ability to make good decisions is reduced in that state.

Accept Losses

Do not place larger bets in an attempt to "win back" money you have lost. This is one of the most common mistakes.

Take Regular Breaks

Take at least a 10-15 minute break every hour. Get up, drink some water, walk around a little — this is part of healthy gaming habits.

Questions About Responsible Gaming


Log in to your account, go to the Settings section, and look for the "Responsible Gaming" option. From there you can set a daily, weekly, or monthly deposit limit. Once set, it takes effect immediately. If you want to increase the limit, you will need to wait 24 hours — this protects you from making decisions in the heat of the moment.

Once self-exclusion is activated, your account will be completely deactivated. During the selected period you will not be able to log in, deposit, or play. You will also not receive any promotional messages. Once the exclusion period ends, you will need to contact support to reactivate your account and go through a brief assessment.

Time-out is a short-term break — from 24 hours up to 30 days. During this time your account is temporarily deactivated and reactivates automatically when the period ends. Self-exclusion is a long-term measure — 6 months, 1 year, or permanent. After a self-exclusion period ends, a deliberate process must be completed to reactivate your account.

No. The minimum age to play on bd93 is 21. People who are 18 or 19 years old cannot create an account on this platform. Age is verified at the time of registration, and providing false information will result in permanent account closure and possible forfeiture of any funds held.

Completely safe. The bd93 support team will listen to your concerns without judgment and in complete confidence. If you feel that gaming is getting out of control, asking for help is the right step. Chat with us in Bengali via live chat — we are ready to provide you with all the support you need.

Limited withdrawal of your account balance is available even during self-exclusion. For more details, email [email protected] or let us know via live chat. Our team will assist you step by step.

Play Safely, Enjoy

Enjoy cricket betting, slots, and casino games on bd93 by practising responsible gaming. Check our FAQ for any questions or contact support.

Need Help?


24/7 Bengali Support

Contact us for anything related to responsible gaming. We speak Bengali and provide the right support based on your situation.

Email: [email protected]

Live Chat: Available 24 hours, 7 days a week